SaaS company Freshworks reported a **16% year-on-year revenue growth** for Q2 2026, exceeding its own guidance and achieving ahead of schedule. This strong performance highlights the continued demand for its cloud-based business software solutions.
16%
Q2 2026 Revenue Growth
⏳ Time Machine
How today’s news fits into the bigger picture
September 2021
Freshworks debuted on Nasdaq
Freshworks made a historic debut on Nasdaq, becoming the first Indian-origin SaaS company to list in the US, marking a significant milestone for India's software industry.
Early 2024
Company expanded AI integrations
Freshworks actively integrated advanced AI capabilities into its customer support and sales platforms, enhancing its product offerings and aiming for greater efficiency and competitive edge.
Q4 2025
Reported strong fiscal year end
The company concluded its fiscal year with robust performance, setting a positive tone for its financial outlook and indicating healthy momentum heading into 2026.
Today
Freshworks announced Q2 2026 revenue growth of 16%, beating estimates and achieving GAAP profitability earlier than projected.
What happens next?
The company anticipates continued growth and will focus on expanding its market share in the customer relationship management (CRM) and IT service management (ITSM) segments throughout FY27.
Freshworks, a leading provider of cloud-based business software, announced impressive results for the second quarter of 2026. The company surpassed its financial guidance, reporting a **16% year-on-year increase in revenue** and, notably, achieving GAAP profitability earlier than anticipated. This performance signals robust demand for its software-as-a-service (SaaS) offerings, which include customer relationship management (CRM) and IT service management (ITSM) solutions. The positive earnings report led Freshworks to raise its full-year guidance, reflecting confidence in its growth trajectory and operational efficiency in the competitive SaaS market.
💭 If you're wondering…
SaaS, or Software-as-a-Service, is a software distribution model where a third-party provider hosts applications and makes them available to customers over the internet. Instead of buying and installing software, users subscribe to it, typically on a monthly or annual basis.
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